Our commitment to providing a seamless service now extends well beyond the completion of a property through our bespoke, concierge aftercare service, Total Care by Private Client Services.
Private Client Services
It is imperative to Rigby & Rigby that our clients’ investment remains in an impeccable condition and has an ongoing first-class level of care.
All of our clients are now able to benefit from Rigby & Rigby’s ‘Total Care’ concierge property management solution, which is delivered by our Private Client Services team.
Our contracts range from simple maintenance through to a comprehensive service, which includes the management of third-party contracts. The aim is to provide an all-encompassing solution that enables clients to derive maximum pleasure from their homes.
Our unrivaled private client aftercare service is more than a prescribed protocol, each aftercare service provided by Rigby & Rigby is personally curated by understanding our clients’ needs and their property.
Our experts anticipate and deliver a service that is second-to-none.
By utilising detailed and specific knowledge of our clients’ properties, our team responds quickly and efficiently to any issues. Our team tends to and manage properties meticulously, which removes any inconvenience for our clients.
When carrying out small works to a property, our clients can trust the whole process to the Rigby & Rigby Private Client Service’s team who will seamlessly organise and deliver the works with as minimum disruption as possible.
With warmth and expertise, Rigby & Rigby only recruits experts to join its teams. The Rigby & Rigby Private Client Services team have a wealth of experience and provide a high level of preservation for our clients’ properties.
Our Private Client Services team serves our discerning clients with exceptional attention to detail as well as discretion and confidentiality.
Our clients’ happiness, comfort and ease is our greatest priority.
Our packages are designed to be convenient for our clients. Your Private Client Services manager will plan, organise and oversee every aspect of your property and deal with all sub-contractors no matter how big or small.
Rigby & Rigby offer an unprecedented level of care and our Private Client Service packages start with a maintenance contract including a set number of management or construction hours.
For remedial works, Rigby & Rigby will undertake works without a quote and instruction from our client to a maximum pre-agreed value. This is particularly valuable for immediate rectifications and emergency call-outs.
Rigby & Rigby prides itself on having an open book policy with our clients and manage specialist third-party sub-contractors, who carry out scheduled servicing at no mark-up. These specialisms include, but are not limited to, boiler, under floor heating, fire alarm, security alarm, air conditioning, car lift, smoke curtain, delta pumps, fireplaces and flues, AV support, lift, swimming pool and electrics.
We also have access to further specialist services such as security and private catering managing every client request.
Featured Private Client Services Projects
Let's work together.
If you would like to discuss a future project, or learn more about Rigby & Rigby, please contact us.